ALA Store: Customer Service
Storefront | Customer Service
T-Shirt Product Information
Our t-shirts are made by American Apparel and expertly printed by the fine folks at Threadless. They are 100% cotton and are made in Los Angeles using sweatshop-free labor; they are some of the most comfortable wearables on the planet.
T-Shirt Sizing Information
The American Apparel “Standard American” men’s/unisex line is sized for two groups of people: men of all ages who want a youthful fit, and women of all ages who don’t want the form-fitting (baby-doll) look, but prefer to avoid all-out bagginess. The Standard American line is designed the way t-shirts were in the 70s and 80s, when the Boomer generation was younger and liked their shirts to actually fit. View shirt style.
| S | M | L | XL | 2XL | |
|---|---|---|---|---|---|
| Size | 34-36 | 38-40 | 42-44 | 46-48 | 48-50 |
| Chest | 34-36 | 38-40 | 42-44 | 46-48 | 48-50 |
| Europe | 44-46 | 48-50 | 52-54 | 56-58 | 60-62 |
The American Apparel “Classic Girl” women’s line is designed for women of all ages who desire a youthful fit. American Apparel fabrics are stretchy, so each size can fit a wide range of women. The Medium/One Size shirt fits approximately 80% of women. View shirt style.
| S | M | L | ||
|---|---|---|---|---|
| Size | One | Two | ||
| 0-2 | 4-6 | 8-10 | ||
| Chest | 30-32 | 32-34 | 36-38 | |
| A | B | C | ||
| Europe | 34-36 | 38-40 | 42-44 | |
Shipping Information
US orders currently take from 5-7 business days to arrive. International orders can take anywhere from 1-3 weeks since some of our packages get held up in customs.
Return Information
If you’re not satisfied with your purchase for any reason, please return the item(s) for an exchange or refund using the return instructions that arrived with your shirt.
Please fill out and include the return form on the back of your invoice, indicating what you are returning and why. Please let us know if you would like an exchange or refund, and include your name, email address, and order number along with the items that you are returning.
All returns must be in the original condition that you received them in. If you received the wrong item or if the item is defective, we will reimburse you for the cost of shipping the item back. All returns must be made within 30 days of placing your order.
Contact Customer Service
If you have any other questions about the shirts, ordering, or returns, please contact customer service.
