No. 210

Topics: User Science: Information Architecture

The semantics of user experience. (Nice, huh?) The art and science of organizing and labeling websites, intranets, online communities, and software to support usability and findability. An emerging community of practice focused on bringing principles of design and architecture to the digital landscape and especially to the web. Figuring out what users need and making it easy for them to achieve their objectives. Narratives of experience. Designing user flow. Pathways of desire. Wireframes, use cases, scenarios, persona development. (9 articles)

Use Cases Part II: Taming Scope

Issue 196March 02, 2005

The use-case model can be a powerful tool for controlling scope throughout a project’s life cycle. Because a simplified use-case model can be understood by all project participants, it can also serve as a framework for ongoing collaboration and a visual map of all agreed-upon functionality. Use it to plan, to negotiate, and to prevent scope creep.

What’s the Problem?

Issue 193January 25, 2005

Freud asked, “What does a user really want?” Ten-plus years into web development, we still don’t know. One of the biggest problems in creating and delivering a site is how to decide, specify, and communicate exactly what we’re building and why. Use cases can help answer these questions by providing a simple, fast means to decide and describe the purpose of your project. In this quick-reading article, Messieurs Carr and Meehan introduce use cases and their, uh, uses.

Slash Forward (Some URLs are Better Than Others)

Issue 138February 22, 2002

Some URLs are better than others: easier for visitors to remember, easier for designers and developers when it comes time to change the technology that drives the site. Waferbaby neatly and briefly considers the effect of web addresses on usability, design, and ease of maintenance and technological transition.

A Failure to Communicate

Issue 103March 30, 2001

It’s ironic that, as professionals dedicated to clear communication, information architects and user interface designers are having such trouble communicating with each other. Information designer George Olsen digs up the roots of communication breakdown and explores the three aspects of web design.

The Curse of Information Design

Issue 96August 13, 2005

With the rise of information architecture, user experience consultants, and usability experts, the fate of a website is no longer left to chance, and its design is no longer a function of organic processes. That may be good for business, but is it really good for the web? Scott Cohen has his doubts.

The Art of Topless Dancing and Information Design

Issue 93August 13, 2005

Creating a web site makes for all sorts of strange working relationships. What does an information designer have to do to get a little cooperation?

Experience Design

Issue 77August 18, 2000

It’s time for web designers to peek over the cubicle and start sharing ideas with their peers in related design disciplines. Jacobson suggests one way to do that in this overview of the emerging Experience Design paradigm.

Why IE5/Mac Matters

Issue 57March 31, 2000

It complies with two key web standards. And leaves out two others. It’s IE5 Macintosh Edition, the first browser on any platform to truly support HTML 4 and CSS-1. Its accessibility enhancements put the user in charge, and its clever new features solve long-standing cross-platform and usability problems. All this … but still no XML or DOM. Zeldman explains what IE5/Mac means to the web.

The Money Page

Issue 40November 05, 1999

Low tech, high yield: A funny thing happened on the way to the shopping cart. One Web designer found a simpler way to make e-commerce pay. Alan Herrell shows you The Money Page.

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